Shipping policy
Shipping & Delivery Policy
Processing Time
All in-stock items are ready to go! We typically process orders within one business day. If a delay occurs for any reason, we will reach out to you immediately.
📦 Lower 48 States
We primarily ship via USPS. If you have a strong preference for a different carrier, message us before ordering, and we'll see what's possible.
🌲 Alaska, Hawaii & International
Shipping to these zones is new to us and feels a tad intimidating at the moment. However, we are happy to figure it out if you have flexibility with your timeline. Please message us at hello@makeitslowpnw.com before ordering so we can calculate costs and activate your zone.
Note: For international orders, please remember that any customs duties, taxes, or import fees are the responsibility of the recipient.
🚘 Local Delivery (Lynnwood, WA & surrounding areas) If you are within our delivery radius, this option will appear at checkout.
-
How it works: Bri (or occasionally Tyler) will personally deliver your order, usually the next day. While timing depends on our schedule and distance, we are happy to work with you to accommodate deadlines for last-minute gifts.
-
Safety & Access: Please ensure the path to your door is clear of hazards and animals. If we encounter an issue upon arrival, we will text or call immediately. If we cannot reach you, we will leave and contact you with options.
- Packaging: Local Delivery Orders are usually in craft gift-bags. If this purchase is a surprise for someone in your household, let us know so we can package it more discreetly to avoid spoiling the surprise.
🚇 Extended Delivery Zone
-
Light Rail: Living along the 1-line into Seattle? Message us before placing the order; we can often offer timings to meet you at a station.
🛍️ Local Pickup (Free) We don't have a brick&mortar storefront yet, but we are happy to meet you for a quick pickup! This is a free option for those who prefer to skip shipping.
-
Where: To keep things simple and safe, please select one of our designated public meeting spots:
- North Lynnwood Park
- Alderwood Mall (Public Parking)
- Lynnwood Transit Center - for our commuter friends
- USPS (by the Lynnwood Convention Center) Parking Lot
-
How to Order: Select "Local Delivery" at checkout, in the 'Delivery Instructions' list your preferred location and a couple date/time options and place the order.
When we process the order (same or next day) we will reach out to confirm the date/time/location and at that point we will adjust the order to reflect the free shipping before we fulfill the order and charge your card.
💜 If You Know Us In Real Life
First of all, Hiiii friend!
If you want to get your order at the next time we meetup then if you have the Local Delivery option available choose that, and in the instructions indicate you want to do a meetup (or reference our next scheduled plans) and I'll reach out to confirm. If you don't have the local delivery option, message us before finalizing your order so we can make it happen.
A Note on Changes
We're still figuring this all out! Please reach out to hello@makeitslowpnw.com before placing an order if you have any questions or special circumstances and we will guide you how best to setup the order. Once an order is placed, we cannot modify shipping method that was selected and may need to cancel and recreate the order to accommodate changes.
Thanks!
- Bri