Cancellation policy

Some items in our store may be offered to you as a subscription or as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

 
Subscriptions
When you purchase a subscription you, or your intended recipient, will receive repeat deliveries so long as you are subscribed. These deliveries are based on the subscription duration and frequency that you select. 

Your payment details will be stored securely by Shopify, and you will be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you do not want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time before your next order is processed. You can modify your subscription by going to the Order page on your Make It Slow account, or your order confirmation emails have links to your order. If you are unable to modify your subscription for any reason, please contact us at hello@makeitslowpnw.com.

See our returns policy for more details on returns and refunds.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can not cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.